Privacy Policy


Your privacy is important to us. To protect your personal information, our website (hereinafter referred to as “Website”) follows our Company Privacy Policy to collect and use the information you provide us with. Through our website MTG Innovative Hose Solutions Asia Pacific Ltd (hereinafter referred to as “Company”) provides the following information to fully inform online users our Privacy Policies.

  • The information we collect
  • How we use the information
  • Our commitment to data security
  • How you can access and correct your information


The Information We Collect

The types of information we collect include your name, email address, phone number, purpose of contact, and message. These are collected from the contact page of our website.

How We Use the Information

We use the information you provide about yourself or some one else when placing an enquiry in order to provide you with an accurate response either through email or phone. We do not share this information with third parties except to fulfill your request. For example, your phone number may be given to our employees to facilitate faster response to your enquiry when emails are unanswered.
We use return email addresses to reply the email we receive. They are not used for any other purposes and are not shared with third parties. You may choose to register with our website if you wish to receive our catalog as well as updates on our new products and services.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones describe about without providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

We will use our best effort to maintain appropriate safeguards to ensure security, integrity and privacy of the information you have provided us with.

Period for which the data will be stored

The Data are processed and saved for the time necessary to achieve the purposes, for which they have been collected, in accordance with the Privacy Policy of the third parties. At the end of the storage period the collected data will be deleted and the right of access, cancellation, rectification, and the right to data portability can no longer be exercised.


Purposes of data processing 

The personal data are collected for the following purposes by using the below-mentioned services:


  • Hosting and infrastructure back-end
  • This type of service has the purpose of hosting data and files, in order to allow this application to work, to be distributed, to provide an infrastructure ready for use, and to provide specific features of this application.
    Some of these services work through geographically-dispersed servers in different locations, making it difficult to determine the exact location where personal data is stored.

    • Data Plugs
      Personal data collected: usage data
      Place of data processing: Hong Kong, SAR of China –  Privacy Policy


  • Statistics
    The services contained in this section allow the data controller to monitor and analyze the traffic data and to keep track of the user’s behavior.
    • Google Analytics (Google Inc.)
      Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the collected personal data for the purpose of tracking and evaluating the use of this Website, for compiling reports, and for sharing them with other services developed by Google.
      Google may use the personal data to contextualize and personalize the advertisements of its advertising network.
      Moreover, at the following link Google provides a browser plug-in  for the deactivation of Google Analytics.
      Personal data collected: cookies and usage data.
      Place of data processing : USA – Privacy Policy – Opt Out.



User’s rights

The User has the following rights:

  • to withdraw consent
  • to object to processing
  • to access to its personal data
  • to verify and to ask for rectification of the data
  • limitation of processing
  • cancellation of the personal data
  • portability of the data
  • to submit a claim to the Data Protection Authority

To exercise the User’s rights, Users can send a request to the data controller, whose contact details are indicated in this document. Requests are registered for free, and processed by the data controller as soon as possible.


Cookie policy

Cookies provide information on how our Website is used to our web analytics partners, who may combine it with other information that you have provided or they have collected based on your usage of their services.

Name Purpose Expiration
_ga Registers an unique ID, that is used to generate statistical data on how the visitor uses the website. 2 years
_gat Used by Google Analytics, in order to throttle the frequency of requests. Session
_gid Registers an unique ID, that is used to generate statistical data on how the visitor uses the website. Session

Individual cookies of third parties, as well as links through which the user can receive more information and require the deactivation of cookies, are mentioned in the list of services indicated in the paragraph “Details on the processing of Personal Data” to which reference should be made.


Disabling cookies

In addition to what is mentioned in this document, the User can manage preferences related to Cookies directly within his/her browser and prevent – for example – third parties from installing them. Through the preferences of the browser it is also possible to delete Cookies which have been installed in the past, including the cookie where the consent to the installation of Cookies by this Website is eventually saved.
It is important to note that in case Cookies are disabled, the Website may not work properly.
Each browser has different procedures for managing settings. The user can obtain specific instructions through the following links:

The user can also disable third-party Cookies through the methods made available directly by the third-party, controller of this processing, as indicated in the links mentioned in this paragraph.

In case of services provided by third parties, the User may also exercise his/her right to object to tracking, by consulting the privacy policy of the third party, through the opt-out link (if explicitly supplied), or by contacting the third party company directly.